Postage and Delivery

Christmas Shipping - Last Orders

Given how busy our warehouse & courier partners are throughout December, we can only guarantee delivery for Christmas if orders are placed by the following dates:

UK Delivery – Please place your order no later than Tuesday 19th December 2017.

International Delivery – Please place your order no later than Friday 1st December 2017.

For more information & specifics about your region, please read: https://www.royalmail.com/sites/default/files/rm-latest-posting-dates-christmas-2017.pdf

For 2kg+ parcels, please read: http://www.fedex.com/us/holiday/last-days-to-ship.html


UK DELIVERY

We use Royal Mail Tracked 48 as our delivery service. You will receive an SMS notification of when you should receive your order.

Our standard delivery rate is £3.95 but if you spend over £15 this is complimentary.

You should receive your item within 2-3 working days. As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 8 working days have elapsed from your order being placed. if this is not the case then please let us know by contacting hello@superfacialist.co.uk

RULES & RESTRICTIONS

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout. Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.

We are unable to process orders to a P.O Box address.

INTERNATIONAL DELIVERY

Worldwide deliveries are charged at a flat rate of £5.95 and should take roughly 10-18 working days to arrive. As postal delays can sometimes happen, we are unable to investigate any orders that have failed to arrive until 18 working days have elapsed from your order being placed. If this is the case then please let us know by contacting hello@superfacialist.co.uk.

Please note: some countries may incur additional customs charges, which will have to be covered by the customer.

INTERNATIONAL WEIGHT RESTRICTIONS

We cannot accept orders above 1.9kgs from the following countries:

Afghanistan

Albania

Algeria

American Samoa

Angola

Anguilla

Antigua & Barbuda

Argentina

Armenia

Aruba

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belize

Benin

Bermuda

Bhutan

Bolivia

Bonaire, Saba, St. Eustatius

Bosnia-Herzegovina

Botswana

Brazil

Brunei

Bulgaria

Burkina Faso

Burundi

Cameroon

Cape Verde

Cayman Islands

Chad

Chile

Colombia

Congo

Congo, Dem. Rep. of

Cook Islands

Costa Rica

Croatia

Curacao

Cyprus

Czech Republic

Djibouti

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Eritrea

Estonia

Ethiopia

Fiji

French Guiana

French Polynesia

Gabon

Gambia

Georgia

Ghana

Gibraltar

Grenada

Guadeloupe

Guam

Guatemala

Guinea

Guyana

Haiti

Honduras

Hungary

Iceland

India

Iraq

Israel

Ivory Coast

Jamaica

Jordan

Kazakhstan

Kenya

Kuwait

Kyrgyzstan

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Macedonia

Madagascar

Malawi

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Micronesia

Moldova

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Namibia

Nepal

New Caledonia

Nicaragua

Niger

Nigeria

Norway

Oman

Pakistan

Palau

Palestine Authority

Panama

Papua - New Guinea

Paraguay

Peru

Poland

Puerto Rico

Qatar

Reunion Island

Romania

Russia

Rwanda

Saipan

Samoa, West

Saudi Arabia

Senegal

Serbia

Seychelles

Slovak Republic

Slovenia

South Africa

Sri Lanka

St. Kitts & Nevis

St. Lucia

St. Maarten (NL)

St. Martin (FR)

St. Vincent

Suriname

Swaziland

Switzerland

Tanzania

Togo

Tonga

Trinidad & Tobago

Tunisia

Turkey

Turks & Caicos Islands

Uganda

Ukraine

United Arab Emirates

Uruguay

Uzbekistan

Vanuatu

Venezuela

Virgin Islands (GB)

Virgin Islands (USA)

Wallis & Futuna

Zambia

Zimbabwe

PRODUCT SHIPPING WEIGHTS

Product

Weight

Super Facialist Rose Hydrate Calming Creamy Cleanser

175

Super Facialist Rose Hydrate Brighten & Refine Facial Scrub

180

Super Facialist Rose Hydrate Miracle Makeover Facial Oil

110

Super Facialist Rose Hydrate Radiance Day Cream SPF15

100

Super Facialist Rose Hydrate Peaceful Skin Night Cream

200

Super Facialist Salicylic Acid Anti Blemish Purifying Cleansing Wash

185

Super Facialist Salicylic Acid Anti Blemish Purify & Refresh Face Scrub

180

Super Facialist Salicylic Acid Anti Blemish Pore Purifying Clay Mask

175

Super Facialist Neroli Firming Daily Brightening Cleanser

180

Super Facialist Neroli Firming Super Lift SPF 15 Day Cream

200

Super Facialist Neroli Firming Super Lift Night Cream

200

Super Facialist Neroli Firming Intense Facial Serum

60

Super Facialist Vitamin C Skin Renew Cleansing Oil

230

Super Facialist Vitamin C Gentle Daily Micro Polish Wash

145

Super Facialist Vitamin C Glow Boost Skin Serum

50

Super Facialist Vitamin C Skin Defence Daily Moisturiser

110

Super Facialist Vitamin C Dark Circles Eye Cream

40

Super Facialist Vitamin C Sleep & Reveal Night Cream

200

Super Facialist Retinol Anti-Ageing Day Cream

150

Super Facialist Retinol Anti-Ageing Night Cream

150

Super Facialist Retinol Anti-Ageing Restoring Serum

60